The Banckle Live Chat iPhone App brings power of collaboration in your pocket. It is a free app that puts you just a tap away from interacting with your website and blog visitors. Banckle Live Chat allows you to add a social touch to your website. Communicate with your website visitors and customers in real-time while you are on the go. We believe in empowering through simplicity, hence the intuitive interface of this app allows you to effectively perform live chat with website visitors while seeing their demographic information.
The ideal use-case scenario for this app is for Live Chat agents or business/website owners that are frequently on the move and can’t stay signed into Banckle Live Chat’s web version at all times. While not all features of the Banckle Live Chat web version are present in the iPhone app, the essentials are definitely there. You can use just the Banckle Live Chat iPhone app, or use it in conjunction with the Banckle Live Chat web-based version (via your PC/Mac) to turn your website visitors into customers.
Few Salient Features
• Real-time monitoring and live chat with website visitors.
• Apple Push Notifications of new incoming messages, chat invitations and transfer chat requests, enhancing multitasking ability.
• Use Canned Messages to conveniently send predefined messages.
• Proactively invite visitors for chat.
• Transfer chats to fellow online chat operators.
• View website visitors by various categories; Country, Time on Site & Top Customers.
Tap Away Freely
The Banckle Live Chat iPhone app installs with a single tap, is fun to use & is offered at the best possible price, i.e. FREE!
Administration and Customization Features
Banckle Live Chat can easily be configured and controlled from the Banckle Admin Console. You have complete freedom & control to be innovative and creative with your Banckle Live Chat deployment.
• Departments: Categorize agents in departments.
• Canned Messages: Pre-define chat messages to instantly send typo-free messages.
• Blocked IPs: Manage the banned IPs.
Be Informed
While conducting live support and communicating with customers, it counts a lot that how well you know your website visitors. Simple questions make all the difference. For example; Where are they from? How long have they been on your website? Banckle Live Chat iPhone app accurately answers all these questions and enables you to monitor and track your website visitors and enables you to learn the customer behavior and requirements. Banckle Live Chats detailed charts and other visitor statistics empower you to take your business to a whole new level.
Note: Not all visitor information is available in the iPhone app, but you can always get that information from your PC/Mac.
Better Than
Banckle Live Chat, is an affordable alternative to SightMax, BoldChat, Live2Support & LiveChat. Its salient features make it an ideal replacement for all other Live Chat apps available on the iPhone.
Integrate with Anything
Banckle is determined to reach out to every popular platform that means something to its users. You can deploy Banckle Live Chat on your websites and blogs. Under Marketplace at Banckle, Banckle Live Chat is available for platforms like WordPress, Joomla, Drupal, Blogger, Magento & Shopify. If your platform is not listed, please feel free to share with us and we will make it available for you.
Note: Do not use the Banckle Live Chat iPhone app on the iPad. (iPad App coming soon)